My Chapter One ! ! ! ! BUSINESS DRIVEN TECHNOLOGY

Information Technology’s Impact on Business Operations

• ·        Organizations typically operate by functional areas or functional silos
• ·        Functional areas are interdependent

Information Technology Basics

• ·        Information technology (IT) – a field concerned with the use of technology in managing and processing information.
• ·        Management information systems (MIS) – a general name for the business function and academic discipline covering the application of people, technologies, and procedures  to solve business problems.

Information

• ·        Data - raw facts that describe the characteristic of an event
• ·        Information - data converted into a meaningful and useful context
• ·        Business intelligence – applications and technologies that are used to support decision-making efforts

IT Resources

• ·        People use
• ·        Information technology to work with
• ·        Information

IT Cultures

• ·        Functional Culture - Employees use information as a means of exercising influence or power over others.
• ·        Sharing Culture  - Employees across departments trust each other to use information (especially about problems and failures) to improve performance.
• ·        Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions.
• ·        Discovery Culture - Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.